Support Center

Support for sampling, production and after-sales communication.

Use this page to make buyers feel safe before they send an inquiry or place a custom order.

Clarify design, material, gauge, sizing and customization before sampling.

Follow up sample comments, measurement adjustment, color choice and yarn changes.

Provide order updates, inspection coordination and packing confirmation.

Support express, air, sea freight and DDP discussion depending on destination.

Help review claims with photos, inspection reports and practical solutions.

Provide wash label suggestions and product care information for knitted garments.